Exchanges + Returns
Each item is of a high standard and quality and handmade to order; each piece uniquely crafted with love and healing intentions.
Be sure to provide the correct sizing before placing your order to avoid any complications. For neck-cuffs I am happy to receive measurements in inches and or centimetres. We use U.K ring sizing.
If you are not entirely happy with the size and fit of your piece we offer a 10 day exchange policy. All exchanges must be no less than the value of the original order.
PLEASE NOTE, the cost of returning items for exchange will be at the customer's expense. Suhaiyla Shakuwra cannot take responsibility for any undelivered returns; to avoid this possibility upgrade your return postage service where possible and please make sure you have securely packaged your items for return.
Unfortunately we do not accept returns as each piece of jewellery is handmade to order.